Last updated: July 2026. By subscribing to any paid tier, you acknowledge and agree to these terms. Subscriptions are billed monthly or yearly with no long-term contract. You can cancel at any time and your access continues until the end of the current paid period.
Because digital content and scanner access are delivered immediately upon subscription, refunds are not issued for partially-used billing periods, except in the specific cases described below. Use the 3-day free trial to evaluate the platform before committing to a paid plan.
You can cancel your subscription at any time from your account settings at strix-edge.com/profile. Once cancelled:
Refunds are issued only in the following circumstances:
The following situations do not qualify for refunds:
To request a refund, email contact@strix-edge.com within 14 days of the charge, including:
We review all refund requests within 5 business days. Approved refunds are processed via NOWPayments back to your USDT wallet and typically appear within 1–3 business days.
If you are a consumer in the EU, you generally have a 14-day right of withdrawal for digital services. However, by starting your free trial and accessing scanner data immediately, you expressly waive this right of withdrawal in accordance with EU Directive 2011/83/EU — because the service is delivered as immediately-accessible digital content. This waiver is confirmed during the payment process.
If you initiate a chargeback or payment dispute without first contacting us, we reserve the right to permanently revoke your access to all StrixEDGE services. Please always reach out via email first so we can resolve any issue directly.
Refund inquiries:
Email: contact@strix-edge.com